Return Policy
If You Have Any Concerns about Your Order, Or Need to Change The Size Or Style, Please Contact WeChat Customer Service: Duck5tudio in Time, And We Will Reply to You as Soon as Possible. If You Are Not Satisfied with Your Order, We Provide Non-traditional Gift Card Refunds. The Specific Process Is as Follows: Gift Card Refund Process: 1. Initiate A Request: Please Add WeChat Customer Service: Duck5tudio, Indicate That You Want The Gift Card to Be Refunded Refund As Gift Card, Contact Us When Doing So, Please Be Sure to Provide Your Ordering Platform And Order Number. 2. Gift Card Issuance: After Receiving The Returned Merchandise And Evaluating Its Condition, We Will Process Your Gift Card Refund. 3. Gift Card Notification: We Will Send You A Digital Gift Card Via Email. The Gift Card Will Contain The Value Of The Returned Item Minus Shipping Charges And Can Be Used Towards Future Purchases On Our Official Website. 4. No Expiration Date: Our Gift Cards Have No Expiry Date, Ensuring You Have The Flexibility to Use Them at Any Time. 5. EXCLUSIVE USE: Please Note That Gift Card Refunds Can Only Be Used On Our Website And Cannot Be Redeemed for Cash. Official Website: Duck5tudio.com Open Communication Channels: If You Have Any Questions Or Concerns about The Return, Exchange, Or Gift Card Refund Process, Please Feel Free to Contact Us. Your Satisfaction Remains Our Top Priority And We're Here to Help in Any Way You Can. We Sincerely Appreciate Your Understanding And Cooperation with Our Policies.